Primark has announced that it has rolled out its click & collect service to all of its stores in Great Britain as of today (Wednesday, May 21).
Click and collect is now available in all 187 of its shops, with the final 29 stores that didn't have the service going live.
Shoppers can now browse and shop a wide selection of Primark products online, spanning women’s, men’s, kids' and homeware, before collecting their order in-store.
The high street retailer initially trialled a click and collect service in just 25 North West of England, Yorkshire and North Wales stores back in 2022.
It then announced in April 2024 that it would roll out the service across all stores in the UK, alongside expanding the ranges it offered.
In April 2025, Primark added click and collect to a further 24 stores and said it hoped to complete the rollout before the summer.
Kari Rodgers, UK Retail Director at Primark, said: “Now, wherever you live in Great Britain you can browse and shop the best of Primark online, before collecting in the store that suits you.
"We’re thrilled to have now completed this roll out ahead of the summer.
"Whether you’re after a suitcase, a swimsuit or matching holiday outfits for the whole family, Click & Collect makes your summer holiday shopping even easier.”
The final set of stores that had the service added includes all 21 Scotland stores and some stores in England, such as Harrogate, Chelmsford and Bristol.
Recommended reading:
-
Sainsbury's shoppers 'won't buy anything' as major change rolled out in-store
-
Marks and Spencer bosses say cyber attack disruption will to continue to July
-
Morrisons reveals major change for all loyalty customers – how to get more points
How to use Primark click and collect
After adding items to a virtual shopping basket, customers can choose a day to collect, up to seven days ahead, from their chosen store.
Orders will be available for collection from two days after they have been placed with a £10 minimum order value and no delivery charge.
Customers can also pay for any additional in-store finds when collecting their order from the dedicated Click & Collect desk, enabling them to skip in-store queues.
