A RESIDENT says she couldn't believe it when a letter supposed to be delivered to an address in Wales turned up at her home in Braintree.

Sophia Grant was left shocked after the mail, which had been addressed to Wick, in the Vale of Glamorgan, arrived at her home more than 200 miles away.

The letter, which appears to have been sent from Australia, arrived at her address at some point between last Thursday and this Tuesday morning.

Sophia, who does volunteering work, said: "I was shocked to be honest, I wasn't sure whether I should laugh or just be angry.

"I mean first of all they haven't even got the right country, we share the same address but I have no idea how this could have happened.

"I don't know what I'll do, I don't have time to go around and try and find a postbox or wait for it to be picked-up.

"On some days we're lucky to even get our post because often it won't arrive until about 4pm and by that point the postman can't get into the building because the buzzer goes off at 1pm.

"It's been going on for years but nothing has ever been done about it."

A spokesman for Royal Mail said: "Cases like this are extremely rare, and we apologise to this resident in Braintree for this misdelivery.

"Every item of mail is extremely important to us and we do all we can to offer a first class service to our customers.

"We deliver to over 30 million addresses across the country, six days a week, and the vast majority arrives quickly and efficiently.

"Anyone with concerns about their mail should contact our customer services team on 03457 740 740 or via the website at royalmail.com with the full details of any specific incidents.

"This will ensure that the complaint is properly logged and investigated."