I feel I must reply to your front page regarding Church Lane Surgery (Times, October 4).

My husband, sister-in-law and neighbour are all patients of this surgery and I can only speak for them and say they have had very good service.

Perhaps we have been fortunate.

My husband has had three appointments in three weeks, one after ringing late morning and getting an appointment at 5pm the same day.

My sister-in-law and neighbour both have had home appointments which have been fulfilled on the day of request.

I can only say as we find it.

By J Gunn of Braintree.