A RESIDENTIAL home is performing well, according to inspectors.

Valentine House, in Broadway, Silver End, has been rated as good by the Care Quality Commission.

The home provides accommodation and personal care for up to 50 people with a range of impairments, including dementia.

The CQC report said: "We saw that all the people who lived in the home were relaxed with the staff that were supporting them.

"Staff had completed training in safeguarding and understood the procedure they would need to follow if they needed to safeguard people from risk of harm.

"We observed staff supporting and caring for people in a skilful way.

"When one person became distressed we saw staff working in accordance with agreed protocols to reassure them.

"The registered manager confirmed they received very good support from the local GP surgery and the district nursing team.

"People were very positive about the caring nature of the staff."

On the day of the inspection there were 43 people living in the service, nine of which were receiving respite care.

Managing director Tom Lyons attributes the home's success to dedicated staff.

He said: “The success of Valentine House is wholly down to the fantastic staff and their passion to provide high quality care.

"Valentine House is led by the manager, Karen Cripps, who has been instrumental in ensuring standards are met.

"As a company we take great pride in our homes and always look to reinvest profits and ensure compliance with the latest regulations.

"Valentine House’s latest report maintains all 13 Black Swan care homes as being fully compliant with the latest legislation."