A councillor has called for the boss of c2c to resign after more nightmare delays for commuters.
Luke Mackenzie, councillor for Pitsea South East, made the call after major delays at Fenchurch Street forced c2c to roll out crowd control measures.
The damage which was done to the overhead wires between West Ham and Barking led to delays of up to four hours.
- Read more: Huge problems on c2c train line during rush hour
- Read more: c2c apologises for "truly horrible" journey for commuters yesterday
The routes affected were between London Fenchurch Street and Southend Central, Shoebury, Pitsea, Leigh, Grays and Thorpe Bay.
Speaking about the delays, Mr Mackenzie was furious with the performance of Julian Drury, managing director of c2c, and called for him to resign.
He said: "The service from c2c had been in decline for sometime and is getting worse.
"The disruptions and management of those disruptions on Wednesday June 13 were the final straw.
"c2c needs new direction to refocus on customer care.
"It's time for new management, the current managing director needs to go."
The Echo has contacted c2c following Mr Mackenzie's comments.
A statement on the c2c website reads: "I am very sorry indeed for the severe disruption to all c2c services last night, Wednesday 13 June 2018. I realise that many of you all had a truly horrible journey home with long delays, queues and route diversions.
"The cause was damage to the overhead electrical system near East Ham, which then also caused damage to the signalling system. This stopped all trains running between Upminster and Fenchurch Street for most of the evening peak, and long delays afterwards as services recovered.
"A track fault outside Liverpool Street meant that Greater Anglia also had to reduce some of their services and that put extra pressure on TfL's District and Hammersmith & City Lines, both of which had agreed to accept c2c and GA tickets.
"Together these all meant horrible travel conditions for you and for this I am really very sorry."
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