Sky internet customers in Essex hit by loss of service

Braintree and Witham Times: Sky internet customers in Essex hit by loss of service Sky internet customers in Essex hit by loss of service

SKY Broadband customers have suffered a loss of service across Essex today.

Sky Talk customers have also been hit by problems caused by "multiple exchange outages".

The company's website said: "Over-running of essential planned network maintenance is causing a loss of broadband and talk services in Essex, including Basildon, Braintree, Chelmsford, Leigh on Sea, Maldon and Southend.

"Our engineers have been on-site since early this morning, carrying out investigation work. They’ve recently confirmed that the problem has been isolated and are working hard to resolve the issue.

"We're sorry for any inconvenience caused."

It is unclear how many people are affected.

Comments (28)

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3:50pm Sun 4 May 14

Snowthorne says...

Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live.
Hate being without my internet to keep in touch.
As my Nan used to say ' Oh poor me, how sad, too bad' !!
Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live. Hate being without my internet to keep in touch. As my Nan used to say ' Oh poor me, how sad, too bad' !! Snowthorne
  • Score: 5

4:39pm Sun 4 May 14

C.I.5. says...

happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles.
there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering.
the buffering circle is supposed to hypnotise you into paying more money, dont you know?
the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul.
they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co:
as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is?
we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces.
total farce and at £30 quid a month a complete rip off.
happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles. there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering. the buffering circle is supposed to hypnotise you into paying more money, dont you know? the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul. they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co: as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is? we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces. total farce and at £30 quid a month a complete rip off. C.I.5.
  • Score: -25

4:43pm Sun 4 May 14

tiny 69 says...

had loss in halstead as well of internet so annoy in as i had no mobil either had to struggle public fone box to on my mobility scooter to contact sky 2 find out what had happened
had loss in halstead as well of internet so annoy in as i had no mobil either had to struggle public fone box to on my mobility scooter to contact sky 2 find out what had happened tiny 69
  • Score: -10

5:05pm Sun 4 May 14

derekrob says...

Sky send marketing emails but can't be bothered to advise of planned maintenance work. So much for improved customer service promised after recent price hikes. Thank you Sky.
Sky send marketing emails but can't be bothered to advise of planned maintenance work. So much for improved customer service promised after recent price hikes. Thank you Sky. derekrob
  • Score: 25

5:44pm Sun 4 May 14

all.talk.no.action says...

BooHoo
BooHoo all.talk.no.action
  • Score: -3

6:04pm Sun 4 May 14

Say It As It Is OK? says...

My son's on Sky and he called me from his mobile asking if I would find out what the problem was. Tried to contact Sky on their 0844 number but gave up after being held in a queue for over 30 minutes (@5.5p a minute) so called BT (my provider) on their freephone number. BT were very helpful in telling me what the SKY problem was and they checked his line for me to confirm the fault was with SKY.

The moral is none of these 2nd rate suppliers really offer a service and contacting them by phone is usually a nightmare and costly.
My son's on Sky and he called me from his mobile asking if I would find out what the problem was. Tried to contact Sky on their 0844 number but gave up after being held in a queue for over 30 minutes (@5.5p a minute) so called BT (my provider) on their freephone number. BT were very helpful in telling me what the SKY problem was and they checked his line for me to confirm the fault was with SKY. The moral is none of these 2nd rate suppliers really offer a service and contacting them by phone is usually a nightmare and costly. Say It As It Is OK?
  • Score: 9

6:49pm Sun 4 May 14

El Presendente says...

Makes you wonder how people coped before the advent the internet.
Makes you wonder how people coped before the advent the internet. El Presendente
  • Score: 17

7:54pm Sun 4 May 14

JanNov1747 says...

Snowthorne wrote:
Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live.
Hate being without my internet to keep in touch.
As my Nan used to say ' Oh poor me, how sad, too bad' !!
I do was without my Broadband and Phone service from Sky today, having only been with then since the end of March this year. I live in Clacton, on my own and need my phone family can contact me as im in my 70`s. Lucky today I didn't need my Broadband but oher days I need it all day long. When I dod manage to talk to Sky I never once got a word of apology.
I wonder is Sky going to reduce our next Bill for all of without the Phone and Broadband today. No I don't think so ... do you?
[quote][p][bold]Snowthorne[/bold] wrote: Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live. Hate being without my internet to keep in touch. As my Nan used to say ' Oh poor me, how sad, too bad' !![/p][/quote]I do was without my Broadband and Phone service from Sky today, having only been with then since the end of March this year. I live in Clacton, on my own and need my phone family can contact me as im in my 70`s. Lucky today I didn't need my Broadband but oher days I need it all day long. When I dod manage to talk to Sky I never once got a word of apology. I wonder is Sky going to reduce our next Bill for all of without the Phone and Broadband today. No I don't think so ... do you? JanNov1747
  • Score: 3

8:12pm Sun 4 May 14

wonkyunicycle says...

JanNov1747 wrote:
Snowthorne wrote:
Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live.
Hate being without my internet to keep in touch.
As my Nan used to say ' Oh poor me, how sad, too bad' !!
I do was without my Broadband and Phone service from Sky today, having only been with then since the end of March this year. I live in Clacton, on my own and need my phone family can contact me as im in my 70`s. Lucky today I didn't need my Broadband but oher days I need it all day long. When I dod manage to talk to Sky I never once got a word of apology.
I wonder is Sky going to reduce our next Bill for all of without the Phone and Broadband today. No I don't think so ... do you?
If you call them they probably will credit you the 76 pence a days phone and internet costs!! So yes call up get the credit and get yourself a lollipop Pre planned maintenance goes on all the time and occasionally yes things can and do over run, the vast majority of the time we don't even know it's happening it just happens
[quote][p][bold]JanNov1747[/bold] wrote: [quote][p][bold]Snowthorne[/bold] wrote: Clacton & Colchester have been affected too by this. I couldnt find out what was happening until i managed to get a text off to my son in Colchester as i have bad mobile coverage where i live. Hate being without my internet to keep in touch. As my Nan used to say ' Oh poor me, how sad, too bad' !![/p][/quote]I do was without my Broadband and Phone service from Sky today, having only been with then since the end of March this year. I live in Clacton, on my own and need my phone family can contact me as im in my 70`s. Lucky today I didn't need my Broadband but oher days I need it all day long. When I dod manage to talk to Sky I never once got a word of apology. I wonder is Sky going to reduce our next Bill for all of without the Phone and Broadband today. No I don't think so ... do you?[/p][/quote]If you call them they probably will credit you the 76 pence a days phone and internet costs!! So yes call up get the credit and get yourself a lollipop Pre planned maintenance goes on all the time and occasionally yes things can and do over run, the vast majority of the time we don't even know it's happening it just happens wonkyunicycle
  • Score: 2

8:40pm Sun 4 May 14

Boris says...

Buy from a creep like Murdoch and expect problems. Stick with BT and you won't go far wrong, at least they have a free support service and, three times out of four, you get somebody who knows how to sort out your problem.
Buy from a creep like Murdoch and expect problems. Stick with BT and you won't go far wrong, at least they have a free support service and, three times out of four, you get somebody who knows how to sort out your problem. Boris
  • Score: -14

8:47pm Sun 4 May 14

Boris says...

C.I.5. wrote:
happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles.
there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering.
the buffering circle is supposed to hypnotise you into paying more money, dont you know?
the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul.
they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co:
as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is?
we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces.
total farce and at £30 quid a month a complete rip off.
What have you got against schoolgirls? Their needs are just as important as yours.
As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end.
[quote][p][bold]C.I.5.[/bold] wrote: happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles. there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering. the buffering circle is supposed to hypnotise you into paying more money, dont you know? the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul. they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co: as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is? we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces. total farce and at £30 quid a month a complete rip off.[/p][/quote]What have you got against schoolgirls? Their needs are just as important as yours. As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end. Boris
  • Score: 8

12:07am Mon 5 May 14

Reginald47 says...

If you shove money into the phone hackers boss's pocket what do you expect. Get your broadband and TV from a good British company.
If you shove money into the phone hackers boss's pocket what do you expect. Get your broadband and TV from a good British company. Reginald47
  • Score: -3

4:17am Mon 5 May 14

TheBrotherhoodOfTheBell says...

Boris wrote:
C.I.5. wrote:
happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles.
there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering.
the buffering circle is supposed to hypnotise you into paying more money, dont you know?
the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul.
they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co:
as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is?
we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces.
total farce and at £30 quid a month a complete rip off.
What have you got against schoolgirls? Their needs are just as important as yours.
As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end.
the residents on the west side of lakelands have been waiting 10 years for the adsl 2 up grade for 5meg broadband. typical of you boris to stick your boot in. Sky punters mess things up down here and so do the youngsters with their xboxes and call of duty crap.
[quote][p][bold]Boris[/bold] wrote: [quote][p][bold]C.I.5.[/bold] wrote: happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles. there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering. the buffering circle is supposed to hypnotise you into paying more money, dont you know? the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul. they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co: as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is? we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces. total farce and at £30 quid a month a complete rip off.[/p][/quote]What have you got against schoolgirls? Their needs are just as important as yours. As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end.[/p][/quote]the residents on the west side of lakelands have been waiting 10 years for the adsl 2 up grade for 5meg broadband. typical of you boris to stick your boot in. Sky punters mess things up down here and so do the youngsters with their xboxes and call of duty crap. TheBrotherhoodOfTheBell
  • Score: -19

8:25am Mon 5 May 14

U's fan says...

SKY broadband is a joke I would never have it, everyone I know who has used it have left because it is so slow. We are with BT just their standard service and find it is slightyly slow sometimes as low as 6-8mb but much of the time when i have checked it is 10-12mb, we never have any issues really. Yes SKY, Talktalk, etc are much cheaper but I would rather pay a bit more and get a reliable and adequate speed and connection.
SKY broadband is a joke I would never have it, everyone I know who has used it have left because it is so slow. We are with BT just their standard service and find it is slightyly slow sometimes as low as 6-8mb but much of the time when i have checked it is 10-12mb, we never have any issues really. Yes SKY, Talktalk, etc are much cheaper but I would rather pay a bit more and get a reliable and adequate speed and connection. U's fan
  • Score: 0

9:29am Mon 5 May 14

Ritchie_Hicks says...

I've never had a problem with Sky Broadband until this weekend.

I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know.

Anyone who thinks that poor service is just restricted to Sky is wrong.
I've never had a problem with Sky Broadband until this weekend. I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know. Anyone who thinks that poor service is just restricted to Sky is wrong. Ritchie_Hicks
  • Score: 11

10:10am Mon 5 May 14

Checkout says...

Use another ISP.
Use another ISP. Checkout
  • Score: 2

10:46am Mon 5 May 14

Say It As It Is OK? says...

Ritchie_Hicks wrote:
I've never had a problem with Sky Broadband until this weekend.

I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know.

Anyone who thinks that poor service is just restricted to Sky is wrong.
The reason why they are slow to answer is the £8.40 you spent waiting to talk to them goes straight into the pockets of your mobile provider and to SKY who take a big cut. Why should they answer any quicker, your phone call is paying their wages!

Maybe SKYs Talk Talk should be renamed "We Won't Talk Talk".
[quote][p][bold]Ritchie_Hicks[/bold] wrote: I've never had a problem with Sky Broadband until this weekend. I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know. Anyone who thinks that poor service is just restricted to Sky is wrong.[/p][/quote]The reason why they are slow to answer is the £8.40 you spent waiting to talk to them goes straight into the pockets of your mobile provider and to SKY who take a big cut. Why should they answer any quicker, your phone call is paying their wages! Maybe SKYs Talk Talk should be renamed "We Won't Talk Talk". Say It As It Is OK?
  • Score: -4

4:07pm Mon 5 May 14

Regbluebottle says...

My elderly parents only switched to Sky on Tuesday and were worried when they lost their phone and broadband services just 5 days later!

Not being with Sky myself I wasn't sure how to rectify the situation so I phoned their previous supplier BT. The BT chap was helpful and actually knew about the problem in this part of Essex.

I got hold of Sky eventually who told me that they would text me once the service had been resumed. Then an automated voice told them their text service was down too!

It's back to BT for my parents asap and I'm glad that I never took the Murdoch route.
My elderly parents only switched to Sky on Tuesday and were worried when they lost their phone and broadband services just 5 days later! Not being with Sky myself I wasn't sure how to rectify the situation so I phoned their previous supplier BT. The BT chap was helpful and actually knew about the problem in this part of Essex. I got hold of Sky eventually who told me that they would text me once the service had been resumed. Then an automated voice told them their text service was down too! It's back to BT for my parents asap and I'm glad that I never took the Murdoch route. Regbluebottle
  • Score: 11

4:57pm Mon 5 May 14

seikothrill says...

I appreciate the issue was with SKY but wouldn't it be BT that created the outage as SKY has to use their lines to operate telephone and internet services
I appreciate the issue was with SKY but wouldn't it be BT that created the outage as SKY has to use their lines to operate telephone and internet services seikothrill
  • Score: -5

5:14pm Mon 5 May 14

Meherenow says...

From the comments so far anyone would think Sky was rubbish. In fact I have found the exact opposite. I have had Sky broadband and talk for fifteen years and outage times have been twice i.e. the most recent one and one year ago when the BT network engineers messed up but it was put right within 24 hours. Sky uses BT network which is antiquated i.e. mostly copper and the broadband connections are made in BT telephone exchanges. All broadband suppliers are much the same and the speed depends on where you live.
From the comments so far anyone would think Sky was rubbish. In fact I have found the exact opposite. I have had Sky broadband and talk for fifteen years and outage times have been twice i.e. the most recent one and one year ago when the BT network engineers messed up but it was put right within 24 hours. Sky uses BT network which is antiquated i.e. mostly copper and the broadband connections are made in BT telephone exchanges. All broadband suppliers are much the same and the speed depends on where you live. Meherenow
  • Score: 3

6:04pm Mon 5 May 14

UsernameTaken1955 says...

Get a decent ISP !
Sky - buy cheap, get cheap
Get a decent ISP ! Sky - buy cheap, get cheap UsernameTaken1955
  • Score: 7

6:20pm Mon 5 May 14

oOI Daza IOo says...

Boris wrote:
Buy from a creep like Murdoch and expect problems. Stick with BT and you won't go far wrong, at least they have a free support service and, three times out of four, you get somebody who knows how to sort out your problem.
Alternatively, use a company that aren't abysmally slow, has poor customer services and charge over the top prices for the lowest quality.

Stick to Virgin Media.

Can't go wrong.
[quote][p][bold]Boris[/bold] wrote: Buy from a creep like Murdoch and expect problems. Stick with BT and you won't go far wrong, at least they have a free support service and, three times out of four, you get somebody who knows how to sort out your problem.[/p][/quote]Alternatively, use a company that aren't abysmally slow, has poor customer services and charge over the top prices for the lowest quality. Stick to Virgin Media. Can't go wrong. oOI Daza IOo
  • Score: -2

6:45pm Mon 5 May 14

oOI Daza IOo says...

TheBrotherhoodOfTheB
ell
wrote:
Boris wrote:
C.I.5. wrote: happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles. there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering. the buffering circle is supposed to hypnotise you into paying more money, dont you know? the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul. they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co: as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is? we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces. total farce and at £30 quid a month a complete rip off.
What have you got against schoolgirls? Their needs are just as important as yours. As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end.
the residents on the west side of lakelands have been waiting 10 years for the adsl 2 up grade for 5meg broadband. typical of you boris to stick your boot in. Sky punters mess things up down here and so do the youngsters with their xboxes and call of duty crap.
Xbox actually only uses very minimal data. It's the streaming and high data downloads that use up the server space.
[quote][p][bold]TheBrotherhoodOfTheB ell[/bold] wrote: [quote][p][bold]Boris[/bold] wrote: [quote][p][bold]C.I.5.[/bold] wrote: happens all the time, all school holidays bank holidays and sunday afternoons, out come the silly little school girls doing farcebook, the whole system crumbles. there are parts of Lakelands and Stanway on 2 MB being served from the Birch exchange, as soon as new punters move in they complain like F**K to Sky because their boxes keep buffering. the buffering circle is supposed to hypnotise you into paying more money, dont you know? the fact is quite simple you cant run sky boxes on 2Meg. asking open-reach to come and sort your line out, on an exchange 5 miles away, is like robbing Peter to pay Paul. they take from one line and give to another, but of course you don't care as long as your watching your football with your 24 pack from Morri-Co: as for the little darlings making faces and talking about their next boyfriends, it is know on the net as randomly WILFERING i don't know what the acronym for wilfer is? we are running a Victorian copper wire network, plugged up to fibre optic cabinets, which is similar to flying jet aircraft with string connected powered surfaces. total farce and at £30 quid a month a complete rip off.[/p][/quote]What have you got against schoolgirls? Their needs are just as important as yours. As for people who moive to new estates, no sympathy is called for, it is just one of those things that they have to put up with. Their problems will all be sorted out in the end.[/p][/quote]the residents on the west side of lakelands have been waiting 10 years for the adsl 2 up grade for 5meg broadband. typical of you boris to stick your boot in. Sky punters mess things up down here and so do the youngsters with their xboxes and call of duty crap.[/p][/quote]Xbox actually only uses very minimal data. It's the streaming and high data downloads that use up the server space. oOI Daza IOo
  • Score: 5

8:34pm Mon 5 May 14

Meherenow says...

Ritchie_Hicks wrote:
I've never had a problem with Sky Broadband until this weekend.

I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know.

Anyone who thinks that poor service is just restricted to Sky is wrong.
Sorry but they did put a message on the Talk fault report number - I listened to it!
[quote][p][bold]Ritchie_Hicks[/bold] wrote: I've never had a problem with Sky Broadband until this weekend. I can't get mobile data at home to access the support website. Had to call from my mobile at 35p a minute and it took 24 minutes to get through. Why they couldn't just put a recorded message on the line to inform people I don't know. Anyone who thinks that poor service is just restricted to Sky is wrong.[/p][/quote]Sorry but they did put a message on the Talk fault report number - I listened to it! Meherenow
  • Score: 6

9:51pm Mon 5 May 14

Jack222 says...

There is life beyond satellite tv.....
There is life beyond satellite tv..... Jack222
  • Score: 3

10:37pm Mon 5 May 14

jut1972 says...

seikothrill wrote:
I appreciate the issue was with SKY but wouldn't it be BT that created the outage as SKY has to use their lines to operate telephone and internet services
Sky engineers sky planners sky **** up.
Maybe sky should add their own infrastructure. But that won't happen they rely on openreach and then moan it's too expensive.
[quote][p][bold]seikothrill[/bold] wrote: I appreciate the issue was with SKY but wouldn't it be BT that created the outage as SKY has to use their lines to operate telephone and internet services[/p][/quote]Sky engineers sky planners sky **** up. Maybe sky should add their own infrastructure. But that won't happen they rely on openreach and then moan it's too expensive. jut1972
  • Score: 3

6:46am Tue 6 May 14

bexy123 says...

On Sky TV on Saturday we had a message to say they were doing maintenance work & it would affect us between certain dates & times.
On Sky TV on Saturday we had a message to say they were doing maintenance work & it would affect us between certain dates & times. bexy123
  • Score: 2

8:37pm Fri 9 May 14

stevedawson says...

It wouldn't be so bad if you new what was happening but to have it one minute and the next time you log on nothing, you are left wondering is it you or them.a simple anouncement on the tele would help.
It wouldn't be so bad if you new what was happening but to have it one minute and the next time you log on nothing, you are left wondering is it you or them.a simple anouncement on the tele would help. stevedawson
  • Score: 0

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