Residents have set up a Facebook page to air their views about a housing association.
Greenfields Community Housing Saints or Sinners was set up this morning.
The housing association manages about 8,500 homes after forming in 2007 and taking over Braintree Council’s housing stock.
In response to the new page, a Greenfields spokesman said: “People are entitled to set up a page about the subject matter of their choice on Facebook, so we won’t be asking them to take this page down.
“We will be monitoring comments made, and if someone has a legitimate complaint, we will respond accordingly].
“We do have an effective complaints procedure in place, and would prefer that people contacted us directly.”