A concerned mum believes there is a lack of information about the availability of a potentially lifesaving vaccine for children.
Calls have been made for Bexsero, a revolutionary jab which protects against meningitis B, to be provided for free on the NHS.
But mum-of-one Sophie Peachey, 20, claims nurses at Fern House Surgery in Witham were unable to assist when she asked about the vaccine.
Sophie, of Virgil Road, Witham, wants her son Tyler Reynolds, three, to be vaccinated.
She said: “They didn’t seem to have a clue what I was talking about."
The Government is believed to be close to making the drug available after the Department for Health’s Joint Committee on Vaccination and Immunisation recommended immunisation for infants.
The NHS list price for Bexsero is currently £75 per dose, but it is not available nationwide.
A spokesman for NHS England in Essex said, "The MenB vaccination is not currently available through the NHS, as part of the routine childhood immunisation schedule.
“We do not yet know whether or not it will become part of the routine schedule, as this is dependent on the Department of Health securing sufficient vaccine at a low cost."