Greater Anglia denies rail fares frozen due to complaints

Greater Anglia denies rail fares frozen due to complaints

Greater Anglia denies rail fares frozen due to complaints

First published in News

Greater Anglia has denied it has frozen Braintree season tickets due to the number of complaints it received.

The franchise has chosen to freeze annual tickets from Braintree to London Liverpool Street at £4,124 for 2014.

This compares to a one per cent rise for Witham season tickets, which took the cost over £4,000 to £4,060 for the first time.

Nationwide figures show there was an average 2.8 per cent rise for rail tickets.

It had been suggested Braintree ticket prices had been frozen due to the number of complaints, and Greater Anglia was forced to say it will look into contingency plans after the line was badly disrupted in the aftermath of the St Jude storm.

Data collected by the Witham and Braintree Rail Users’ Association shows 12.9 per cent of trains to Braintree, Witham and Chelmsford have been late- excluding the disruption during severe weather.

A Greater Anglia spokesman said: “A number of Greater Anglia fares in a number of places have been frozen at 2013 levels.

“This is a straightforward commercial decision to encourage more people to travel by train.”

The franchise has received about 40 complaints in the past year regarding the Braintree branch line.

Comments (13)

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2:16pm Fri 3 Jan 14

Scottydog220 says...

At last, a little positive news for the Braintree branch line users !! Although when you factor in wasted time, and the cost of driving to, and parking at Witham when let down over the last year a price discount would have been more appropriate then a freeze !!
At last, a little positive news for the Braintree branch line users !! Although when you factor in wasted time, and the cost of driving to, and parking at Witham when let down over the last year a price discount would have been more appropriate then a freeze !! Scottydog220
  • Score: 4

9:39pm Fri 3 Jan 14

/@|_|@\ says...

Am I wrong or does sixteen and half quid a day for a round-trip into London (and underground) actually sound quite reasonable? It's sixty miles each way! (4124/50/5)
Am I wrong or does sixteen and half quid a day for a round-trip into London (and underground) actually sound quite reasonable? It's sixty miles each way! (4124/50/5) /@|_|@\
  • Score: -2

9:07am Mon 6 Jan 14

Scottydog220 says...

/@|_|@\ wrote:
Am I wrong or does sixteen and half quid a day for a round-trip into London (and underground) actually sound quite reasonable? It's sixty miles each way! (4124/50/5)
Sorry, but your figures are wrong. Braintree to London is actually about 40miles or 64 kilometers.
It costs the train operator just under 10p per kilometer per passenger on average, so that works out to about £12 for a return trip to Liverpool Street.
Greater Anglia charge £38.50 for a daily return (£47.10 including tube).
The most cost effective way to travel is to shell out £4124 up front for an annual GoldCard (£5060 including tubes) which based on a 227 day year (260 weekdays less 8 bank holidays, less 5 weeks annual leave), works out at £18.17 per day (£22.30 including tube). So even when selling tickets in the cheapest possible format Greater Anglia still make 50% profit on their day to day running costs.
The point I was trying to make, and I am sure most commuterrs would agree with me, was not that the basic cost of travelling is too high (although some would argue it is), but that a reduction in price to reflect the poor service on the branch line over the last year would be more appropriate. It doesn't matter how cheap the ticket is if your train doesn't show up !!!
[quote][p][bold]/@|_|@\[/bold] wrote: Am I wrong or does sixteen and half quid a day for a round-trip into London (and underground) actually sound quite reasonable? It's sixty miles each way! (4124/50/5)[/p][/quote]Sorry, but your figures are wrong. Braintree to London is actually about 40miles or 64 kilometers. It costs the train operator just under 10p per kilometer per passenger on average, so that works out to about £12 for a return trip to Liverpool Street. Greater Anglia charge £38.50 for a daily return (£47.10 including tube). The most cost effective way to travel is to shell out £4124 up front for an annual GoldCard (£5060 including tubes) which based on a 227 day year (260 weekdays less 8 bank holidays, less 5 weeks annual leave), works out at £18.17 per day (£22.30 including tube). So even when selling tickets in the cheapest possible format Greater Anglia still make 50% profit on their day to day running costs. The point I was trying to make, and I am sure most commuterrs would agree with me, was not that the basic cost of travelling is too high (although some would argue it is), but that a reduction in price to reflect the poor service on the branch line over the last year would be more appropriate. It doesn't matter how cheap the ticket is if your train doesn't show up !!! Scottydog220
  • Score: 1

4:00pm Tue 7 Jan 14

/@|_|@\ says...

Thanks for the more accurate breakdown: my figures were -- as I indicated -- rather simplistic and off the cuff. I agree with your premise though: if it's not running it's not a fair fare.
Thanks for the more accurate breakdown: my figures were -- as I indicated -- rather simplistic and off the cuff. I agree with your premise though: if it's not running it's not a fair fare. /@|_|@\
  • Score: 0

4:03pm Tue 7 Jan 14

This-is-what-I-have-to-say says...

If you choose to work in London, then that's the price you have to pay.
There are plenty of jobs in Witham, Chelmsford, Colchester. When you CHOOSE to work in London, you do so knowing that you will have to get the train each morning and evening, knowing what the service is like, knowing that there will be an increased cost each year ... This has been happening for years.
if you don't like it - choose not to work in London. Simples.
If you choose to work in London, then that's the price you have to pay. There are plenty of jobs in Witham, Chelmsford, Colchester. When you CHOOSE to work in London, you do so knowing that you will have to get the train each morning and evening, knowing what the service is like, knowing that there will be an increased cost each year ... This has been happening for years. if you don't like it - choose not to work in London. Simples. This-is-what-I-have-to-say
  • Score: -3

4:07pm Tue 7 Jan 14

/@|_|@\ says...

Oh, one other thing: Wikipedia should be the beginning of one's research as it is notoriously inaccurate and unreliable (ask any professor!). Braintree is not a mere forty miles from London but about sixty - depending which route and where one decides's one's in 'London'. Personally I measure it to my birthplace, the Royal London Hospital, Whitechapel, East London.. That's fifty miles exactly. The the City is, as I suggested, more like sixty.
Oh, one other thing: Wikipedia should be the beginning of one's research as it is notoriously inaccurate and unreliable (ask any professor!). Braintree is not a mere forty miles from London but about sixty - depending which route and where one decides's one's in 'London'. Personally I measure it to my birthplace, the Royal London Hospital, Whitechapel, East London.. That's fifty miles exactly. The the City is, as I suggested, more like sixty. /@|_|@\
  • Score: -1

4:22pm Tue 7 Jan 14

This-is-what-I-have-to-say says...

/@|_|@\ wrote:
Oh, one other thing: Wikipedia should be the beginning of one's research as it is notoriously inaccurate and unreliable (ask any professor!). Braintree is not a mere forty miles from London but about sixty - depending which route and where one decides's one's in 'London'. Personally I measure it to my birthplace, the Royal London Hospital, Whitechapel, East London.. That's fifty miles exactly. The the City is, as I suggested, more like sixty.
A quick Google Map piece of research, shows that Braintree to London Liverpool Street, (Going Via Witham, Chelmsford & Romford, like the train does) is 52.5 miles!
[quote][p][bold]/@|_|@\[/bold] wrote: Oh, one other thing: Wikipedia should be the beginning of one's research as it is notoriously inaccurate and unreliable (ask any professor!). Braintree is not a mere forty miles from London but about sixty - depending which route and where one decides's one's in 'London'. Personally I measure it to my birthplace, the Royal London Hospital, Whitechapel, East London.. That's fifty miles exactly. The the City is, as I suggested, more like sixty.[/p][/quote]A quick Google Map piece of research, shows that Braintree to London Liverpool Street, (Going Via Witham, Chelmsford & Romford, like the train does) is 52.5 miles! This-is-what-I-have-to-say
  • Score: 0

6:17pm Tue 7 Jan 14

Scottydog220 says...

This-is-what-I-have-
to-say
wrote:
If you choose to work in London, then that's the price you have to pay.
There are plenty of jobs in Witham, Chelmsford, Colchester. When you CHOOSE to work in London, you do so knowing that you will have to get the train each morning and evening, knowing what the service is like, knowing that there will be an increased cost each year ... This has been happening for years.
if you don't like it - choose not to work in London. Simples.
I think most people that accept a job in London realise the only realistic way to commute daily is to take the train, and that there will be a cost involved which will probably go up each year. What is harder to accept are regular inflation busting price hikes for a more unreliable service on increasingly decrepid trains.
[quote][p][bold]This-is-what-I-have- to-say[/bold] wrote: If you choose to work in London, then that's the price you have to pay. There are plenty of jobs in Witham, Chelmsford, Colchester. When you CHOOSE to work in London, you do so knowing that you will have to get the train each morning and evening, knowing what the service is like, knowing that there will be an increased cost each year ... This has been happening for years. if you don't like it - choose not to work in London. Simples.[/p][/quote]I think most people that accept a job in London realise the only realistic way to commute daily is to take the train, and that there will be a cost involved which will probably go up each year. What is harder to accept are regular inflation busting price hikes for a more unreliable service on increasingly decrepid trains. Scottydog220
  • Score: 1

5:41pm Wed 8 Jan 14

montygirl says...

People choose to commute to look for work.Salaries in Witham are nowhere near a London salary evenwith fares added on.The average admin job in Witham is probably 12K compared to at least probably 18K in London plus theoopportunity for progression is limited especially now some of the bigger companies are not based in Witham anymore.On top of that how do you expect afford a property on a small salary with the cost of housing in Witham andBraintree so high due to its transport links.Unfortunate but a fact otherwise we would all choose to work locally.Maybe that's why the housing benefit bill for this district is so high!With things ever on the increase career progression and a decent salary are a must.g
People choose to commute to look for work.Salaries in Witham are nowhere near a London salary evenwith fares added on.The average admin job in Witham is probably 12K compared to at least probably 18K in London plus theoopportunity for progression is limited especially now some of the bigger companies are not based in Witham anymore.On top of that how do you expect afford a property on a small salary with the cost of housing in Witham andBraintree so high due to its transport links.Unfortunate but a fact otherwise we would all choose to work locally.Maybe that's why the housing benefit bill for this district is so high!With things ever on the increase career progression and a decent salary are a must.g montygirl
  • Score: 3

10:21am Thu 9 Jan 14

keith_l says...

According to Google directions, Braintree station to Liverpool Street Station, via Witham and the A12 is 50.7 miles.
According to Google directions, Braintree station to Liverpool Street Station, via Witham and the A12 is 50.7 miles. keith_l
  • Score: 0

4:24pm Thu 9 Jan 14

/@|_|@\ says...

Kinda what I said right off the get go, wasn't it? Still, all good stuff for the Brainless and Witless who's only interested in the number of hits so they can bump up their advertising rates and make more moola.
Kinda what I said right off the get go, wasn't it? Still, all good stuff for the Brainless and Witless who's only interested in the number of hits so they can bump up their advertising rates and make more moola. /@|_|@\
  • Score: 0

8:29am Fri 10 Jan 14

Scottydog220 says...

keith_l wrote:
According to Google directions, Braintree station to Liverpool Street Station, via Witham and the A12 is 50.7 miles.
thanks Keith, and the train would naturally be more direct
[quote][p][bold]keith_l[/bold] wrote: According to Google directions, Braintree station to Liverpool Street Station, via Witham and the A12 is 50.7 miles.[/p][/quote]thanks Keith, and the train would naturally be more direct Scottydog220
  • Score: 0

3:25pm Fri 10 Jan 14

/@|_|@\ says...

Naturally.

Maybe a couple of miles or so. That's actually looking at the route on a map.

Naturally.

But, who's bickering, right?
Naturally. Maybe a couple of miles or so. That's actually looking at the route on a map. Naturally. But, who's bickering, right? /@|_|@\
  • Score: 0

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