Vulnerable families are being urged to join a special register to get help if there is a power cut.


UK Power Networks is looking for people to sign up to its Priority Services Register.

Aimed at families with babies, or elderly or disabled people, the register has only recently been extended to those with children aged up to two years old.

Those on the register will be contacted by UK Power Networks’ staff in the event of a power cut in their area, and can have extra help organised in partnership with the British Red Cross.

It does not mean electricity supplies can be restored any quicker.

Sam Fuller, head of UK Power Networks’ customer services, said: “It is so important people get in touch with us and sign up to the register and the recent storms have highlighted this.

“It’s free of charge and we don’t share peoples’ details with other companies, only the Red Cross and emergency services if appropriate.

“We know how difficult it can be for everybody during a power cut, regardless of disability, but it can be particularly distressing for people who have extra needs.


“We currently have about 320,000 people on the register, but we know really there should be many more so we’re encouraging everyone who could be on our Priority Services Register to get in touch.”

For the full criteria visit ukpowernetworks.co.uk and to apply to join call 0800 1699970 or e-mail psr@ukpowernetworks.co.uk.