Frustrated customer writes to PM after waiting more than two weeks for telephone cables to be fixed (From Braintree and Witham Times)
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Frustrated customer writes to PM after waiting more than two weeks for telephone cables to be fixed in Ulting
5:00pm Tuesday 24th December 2013 in News
A frustrated customer resorted to writing to the Prime Minister after telephone lines and broadband were cut off for more than two weeks.
Up to 20 residents in Crouchmans Farm Road, Ulting, were affected when a delivery lorry knocked into a telegraph pole on December 10.
Carlie Mayes, whose husband Glenn is a celebrant and toastmaster, said 20 engineers were called out as each household affected called BT, which supplies their phone lines.
She was told by engineers that it could take six to eight weeks to fix.
But a BT spokesman said the firm had received ten reported faults and had agreed an emergency road closure on Friday and Saturday to carry out repairs.
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