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Essex: Heroic Chloe reunited with ambulance crew
1:42pm Monday 21st October 2013 in News
A seven-year-old who made a 999 call which saved her mother's life has been commended for her courage.
When Helen Mansfield, 34, of Great Waltham, was feeling unwell on September 10, she asked her daughter Chloe if she could walk round the corner to school on her own.
But Chloe, who sensed something was wrong, decided to call an ambulance.
She was able to tell East of England Ambulance Service Trust (EEAST) call handler Ali Latham her address and phone number while monitoring her mum's consciousness and breathing, as Helen was now crouched on the stairs, not alert and in terrible pain.
Ali, who was on the phone to Chloe for about 15 minutes, said: "She was incredibly calm and did exactly what I asked her to do.
"We do get young callers now and again but I'm sure that most parents wouldn't think of talking to their children about calling 999 at such a young age."
Chloe opened the front door and was trying to keep her mum awake when ambulance crew members Richard Mandy and Mark Wabe arrived to help, before Helen was taken to Broomfield Hospital.
She had suffered a serious internal bleed and had lost more than six pints of blood.
Helen now suffers bouts of memory loss and feels lucky to be alive.
She said: "Chloe did brilliantly and basically saved my life. I'm diabetic so I've always told the children that if they can't wake me up in the morning they need to call 999 and be able to tell them what's happened."
Ali, Richard and Mark surprised Chloe at her school assembly to award her with a certificate, and to speak to the children about calling 999 and performing basic first aid.
Helen said: "I'm so proud of Chloe and glad that she had the chance to meet Ali and the ambulance crew."
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