Get involved: send your pictures, video, news and views by texting BWT to 80360 or you can email us »
Braintree: Epileptic mum "kept waiting" for ambulance
9:00am Friday 1st March 2013 in News
A mum claims her epileptic daughter had to wait too long for an ambulance after suffering continuous seizures in a shopping centre.
Keleigh Law, 20, had been shopping with her 15-month-old daughter Alyah Faith and mother Donna Law on Saturday afternoon when she collapsed in George Yard, Braintree, just after 1.20pm.
The East of England Ambulance Service Trust (EEAST) said an ambulance arrived in 32 minutes, but Mrs Law said it arrived 50 minutes after her daughter started fitting.
An EEAST spokesman said: “The Trust endeavours to reach its calls within the required timeframes but on this occasion we arrived in 32 minutes.
“Patients are prioritised for most urgent clinical need and of course if the family wishes to discuss this further, we’d welcome them to contact our PALs team on PALS@eastamb.nhs.uk.”