Braintree: Council admits to double council tax blunder

Braintree and Witham Times: Braintree: Council admits to double council tax blunder Braintree: Council admits to double council tax blunder

Council bosses were again left red-faced after Braintree Council had to go grovelling to hundreds of taxpayers following a double-whammy council tax gaffe.

More than 38,000 residents and 1,700 businesses were affected by the authority’s initial error, which led to £7.7million in council tax and business rate direct debit instalments being taken on August 30, instead of September 3.

It has now been revealed that in the authority’s haste to rectify the problem by reversing the direct debits, 612 accounts where the payments bounced or were blocked by banks because of insufficient funds were also among those refunded.

The second error left the council chasing £113,475.72.

SEE THE BRAINTREE TIMES FOR THE FULL STORY

Comments (2)

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12:15pm Wed 23 Jan 13

brain1 says...

Simple question why did our illustrious cabinet and officers not think to delay triggering the second debit until after it was clear the initial refund would be cleared in bank holders accounts
Total incompetence but that is what we have come to expect.
BUT IT WAS NOT THEIR FAULT
Simple question why did our illustrious cabinet and officers not think to delay triggering the second debit until after it was clear the initial refund would be cleared in bank holders accounts Total incompetence but that is what we have come to expect. BUT IT WAS NOT THEIR FAULT brain1

1:04pm Wed 23 Jan 13

The Yellow Peril says...

and then the paper trivialises the situation by referring to it as a "double-whammy gaff"
and then the paper trivialises the situation by referring to it as a "double-whammy gaff" The Yellow Peril

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