Braintree: Tax office bungle records mum as deceased

Rebecca Marshall

Rebecca Marshall

First published in News

A mum was left distressed after a benefits office recorded her as deceased.

Rebecca Marshall, 39, had to prove she was alive to her bank, Braintree Council and Greenfields Community Housing, after the mistake by the tax credits office.

Ms Marshall, of Braintree, has received no explanation or apology and even reported the matter to police, fearing she had been a victim of fraudsters.

A spokesman for HM Revenue and Customs said: "I am sorry but HMRC cannot comment on individual cases due to confidentiality.


“However, we are looking into the matter and apologise for any inconvenience caused to your reader."

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree